FAQs

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CAN I BOOK A PRIVATE AIR TRANSFER FROM A TO B?

Our Transfers division offers pre-designed transfers such as airport transfers, lodge transfers, park landings and many other great locations throughout New Zealand. See our dedicated Transfers website for further details.

CAN I CHANGE THE ROUTE / DETAILS OF MY TOUR?

Our Charters business offers provides New Zealand's largest private and corporate charter flight service. Visit our Charters website and talk with our Charter Managers today and find out why we will be your first and only choice for private travel.

Do all scenic flights land on the Tasman Glacier?

Yes, all of our flights land on the glacier. If snow conditions are unsuitable, we have alternate sites or overflight options available.

How long do you get on the snow?

You will have 10 to 15 minutes on the snow. This is plenty of time to take photos, play in the snow and absorb the natural beauty of the surrounding mountains.

How many seats are available in a Ski Plane or Helicopter?

Ski Plane Cessna 185 (3 seats); Ski Plane Pilatus Porter (8 seats); AS350 Helicopter (6 seats)

What happens if I can't fly due to bad weather?

Rest assured that tours booked directly with us are fully refundable if there is a cancellation due to the weather. We will do our best to work with you to reschedule your flight to suit your travel plans.

What is the difference between Ski Plane and Helicopter flights?

Both aircraft have the same flight path and landing sites on the Tasman Glacier. The Ski Plane will shut down the engine on every landing so you can fully appreciate the 'natural quiet' of the alpine environment. As one of only a few places in the world that offer this kind of product, a Ski Plane flight is a truly unique and memorable experience.

What should I wear on the flight?

All you will need is a light sweater or jacket, sunglasses, closed in shoes and of course a camera.

Where can I read your full Terms and Conditions?

To view our terms and conditions on the website. Alternatively click the icon to download a PDF copy.

Who is the operator of your Ski Plane and Helicopter fleet?

We operate the Ski Plane fleet under the Inflite Ski Planes Limited trading as Mt Cook Ski Planes & Helicopters Part 135 Air Operators Certificate. Our Helicopter fleet operate under the Helilink Part 135 Air Operators Certificate. Helilink is a wholly owned subsidiary of Airwork Holdings Limited, a publicly listed company in New Zealand. Check out www.airwork.co.nz and www.inflite.nz for more information. From time to time we may utilise additional operators and helicopters other than our core fleet, this will be made clear to all clients at the time of booking and flight.

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